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An official website of the Federal Republic of Germany

Illness

Do you need help quickly in a medical emergency? Or do you need assistance with a difficult life situation? Here you will find information about services and contact people for everything from doctors’ visits to emergency rescue to addiction counselling.

Information about Rights & Duties

  • Buying medicine in another EU country
  • Medical treatment
  • Health insurance rules and application for a European Health Insurance Card
  • National emergency numbers for medical emergencies

Frequently used services

  • Apply for reimbursement of overpaid contributions for statutory health insurance and social long-term care insurance
  • Apply for reimbursement from the statutory health insurance fund
  • Apply for child sickness benefit for people with statutory health insurance
  • Apply for or terminate voluntary membership of statutory health insurance
  • Making a claim for travel and transport costs for medical treatment if you have an accident at work or an occupational disease
  • Receive child injury benefit from statutory accident insurance
  • Apply for family coverage under the public health insurance plan

Assistance

These Assistance Services support you in exercising your rights and fulfilling your duties in the European internal market.

  • EU-PATIENTEN.DE
  • European Consumer Centre Germany