Support

If you have questions about any of the services offered here, please refer to our FAQs page, where you will find answers to many questions.

If your question is not answered there or you would like to report a problem, you are welcome to use the support form to contact our service team. When filling in the form, please use the relevant fields so that we can process your request quickly and effectively.

You are also welcome to contact our service team by phone. Monday to Friday from 7:00 a.m. to 7:00 p.m., we are happy to talk to you at +49 30 2598 -4402.

Thank you for your feedback.