Buying goods, digital content or services (including financial services) from another Member State, online or in person

Information about Rights & Duties

Buying goods, digital content or services (including financial services) from another Member State, online or in person

Shopping

When buying goods and services anywhere in the EU you have the same consumer rights concerning:

Contract information

Pricing and payments

VAT - Value Added Tax

Shipping and delivery

Guarantees and returns

Further information

The Your Europe Portal provides comprehensive information for citizens and businesses.

Your Europe Portal

Responsible for the content
Your Europe Portal (European Commission)

Last update or date of publication
09.03.2020