Passenger rights, Package travel and timeshare

Passenger rights

Have you experienced delays and cancellations? As an air, rail, ship or bus passenger, you have rights when travelling in the EU.

More on:

Air passenger rights

Rail passenger rights

Bus and coach passenger rights

Ship passenger rights

Package travel and timeshare

Thinking about buying a timeshare or holiday club membership? Or are you considering a package holiday?

In both cases, your purchase is covered by EU rules. Read up on what you should know before signing the contract and how to deal with any problems that might crop up afterwards:

Package travel and linked travel arrangements

Timeshare and long-term holiday contracts

Information on air passenger rights on the Your Europe portal

The Your Europe Portal provides comprehensive information for citizens and businesses.

Your Europe Portal

This Assistance Services supports you in exercising your rights and fulfilling your duties in the European internal market.

European Consumer Centre Germany