Requesting reimbursement for lost fare for long-distance traffic Substantial Unfortunately this specification of service has not yet been completely translated.

If you, as a transport company, transport companions of severely disabled persons and their accompanying objects or guide, companion or assistance dogs free of charge in long-distance public transport, you can receive reimbursement of fare losses upon application.

The Federal Office of Administration (BVA) reimburses transport companies in local and long-distance transport for fare losses incurred for the transport of severely disabled persons and their accompanying persons.

You may receive reimbursement for a completed calendar year. If you have received advance payments for the year billed, the appropriate amount will be credited.

The Federal Office of Administration (BVA) will reimburse you for the cost of long-distance transportation of



  • Accompanying persons of severely disabled persons,
  • guide, companion or assistance dogs of severely disabled persons and
  • objects carried, for example hand luggage, wheelchairs or other orthopedic aids.

The amount of reimbursement depends on the percentage rate.

When submitting your application, you must submit:

  • Proof of the total fare revenue within the scope of the Ninth Social Code (SGB IX) in the form of a certificate from an auditing company.
  • if the application concerns a bus company or the application includes revenue from a bus company, the current concessions of the lines must be submitted

If you are submitting an application to the Federal Office of Administration (BVA) for the first time, you must also submit

  • the shareholders' agreement of your company
  • the excerpt from the commercial register
  • the licenses issued by the respective state authorities for the provision of transport services
  • Forms available: Yes
  • Written form required: Yes
  • Informal application possible: Yes
  • Personal appearance required: No
  • Online service available: Yes

Preconditions

Reimbursement for lost fare can apply:

  • Transportation company

Other requirements:

  • They transport disabled persons and their accompanying persons on the basis of a corresponding ID card with a valid token
  • Compliance with the deadline according to SGB IX

Related Links

  • §§ 228 ff. Neuntes Sozialgesetzbuch (SGB IX) (Unentgeltliche Beförderung, Anspruch auf Erstattung der Fahrgeldausfälle)

Related Links

  • Fahrgelderstattung nach dem Schwerbehindertenrecht auf der Internetseite der BVA
  • Vordrucke
  • Aktuelle Informationen

You must apply online or in writing to the Federal Administration Office (BVA) for final reimbursement of long-distance fare losses:

Written application:

  • Download the final payment application from the BVA website.
  • Fill out the application. Print it out and sign it.
  • Mail the signed application and required documents to the BVA.
  • You may email the signed application to the BVA in advance.
  • Your application will be processed and reviewed by the BVA.
  • If you meet the requirements for reimbursement of lost fare, you will be paid the amount due to you.

Online application:

  • Go to the Federal Portal website and fill out the Final Payment Request Form electronically.
  • Attach the required documents as a scan.
  • Submit your application.
  • Your application will be processed and reviewed by the BVA.
  • If you meet the requirements for a final payment, you will receive the amount due to you.

Responsible for the content
Federal Ministry of Labor and Social Affairs (BMAS)

Last update or date of publication
11.02.2022