Apply for the status of Authorised Economic Operator Unfortunately this specification of service has not yet been completely translated.

As an Authorised Economic Operator (AEO) you benefit from simplifications in customs clearance. To obtain this status, you must submit an application to your main customs office.

Companies or natural persons who are Authorised Economic Operators (AEOs) have a special status: they are regarded as particularly reliable and trustworthy and can therefore claim simplifications and benefits in the context of customs clearance. Economic operators can be, for example, manufacturers, warehouse keepers, customs agents, exporters, forwarding agents, carriers or freight forwarders and importers.

You can apply for this status at your local main customs office.

Your reliability will be assessed on the basis of the following criteria:

  • compliance with customs and tax regulations
  • satisfactory accounting system
  • solvency
  • where applicable, practical and professional competence (AEOC and AEOC + AEOS)
  • where appropriate, adequate security standards (AEOS and AEOC + AEOS).

The status of Authorised Economic Operator is valid in all Member States of the European Union and is not limited in time. The status can be granted in 3 variants

  • AEO authorisation "Customs Simplifications" (AEOC).
  • AEO authorisation "Security and Safety" (AEOS)
  • AEO authorisation "Customs Simplifications and Security" (AEOC and AEOS) (so-called combined authorisation)

Once you have been approved as an AEO, you have the option of having your company included in the European Commission's list of AEO-approved companies.

  • Proof of proper bookkeeping in the form of documents and declarations with:details of the bookkeeping system used (financial accounting and materials and merchandise management), which must allow customs controls based on bookkeeping checks
    • Information on the integration of the records you keep for customs purposes into the accounting system or the possibilities for reconciliation of the records with the accounting system.
    • information on the archiving of the data, which must provide an audit trail
    • information on the logistical system, which must enable a distinction to be made between Union and nonUnion goods and their localisation
    • information on the procedure for processing import and export licences relating to prohibitions and restrictions
  • Proof of solvency in the form of balance sheets/P&L for the last 3 years and, if applicable, other documents proving solvency
  • Evidence of practical and professional skills (where required):
    • at least 3 years of practical experience in the customs field or
    • compliance with a quality standard for the customs sector adopted by a European standardisation organisation, or
    • successful completion of a customs-related training course corresponding to the scope of your customs-related activities, or
    • Proof of the appointment of an AEOC (AEO authorisation "customs simplifications") for customs matters
  • Proof of compliance with security standards (if required) in the form of documents, declarations or certificates on the measures taken

Forms: yes
Online procedure possible: no
Written form required: yes
Personal appearance required: no

Related Links

  • Antrag auf eine AEO-Bewilligung (Formular 0390)
  • Teile I bis V des ausgefüllten Fragebogens zollrechtliche Bewilligungen (nur für AEOC)
  • Teile I bis IV und VI des ausgefüllten Fragebogens zollrechtliche Bewilligungen (nur für AEOS)
  • Teile I bis VI des ausgefüllten Fragebogens zollrechtliche Bewilligungen (AEOC + AEOS)
Hauptzollamt Nürnberg, Kontaktstelle AEO (Zugelassener Wirtschaftsbeteiligter)

Generalzolldirektion (GZD), Dienststellensuche Zoll


  • You are an economic operator and, in principle, established in the customs territory of the Union.
  • You have not committed any serious or repeated infringements of customs and tax legislation or serious criminal offences in the course of your economic activity in the last 3 years.
  • You keep proper accounts.
  • You are solvent, that is
    • You are not in insolvency proceedings,
    • you have fulfilled your financial obligations regarding the payment of customs duties, taxes and other customs-related charges in the last 3 years, and
    • you have positive net assets.
  • You ensure that your trading partners take care of the security of their part of the international supply chain.
  • You have the appropriate practical and professional skills.

Related Links

  • Artikel 6 Unionszollkodex (UZK)
  • Artikel 38 bis 39 Unionszollkodex (UZK)
  • Artikel 26 bis 29 Unionszollkodex Delegierte Verordnung (UZK-DA)
  • Artikel 24 bis 35 Unionszollkodex Durchführungsverordnung (UZK-IA)

Related Links

  • Informationen zum Thema Zugelassener Wirtschaftsbeteiligter auf der Internetseite der Zollverwaltung

You must submit the application to your competent main customs office. You can fill in the form in the internet application of the Directorate General of Customs or print it out and fill it in yourself:

Internet application:

  • Open the Internet application of the Directorate General of Customs for the granting of an AEO authorisation.
  • Click on "Internet application form for AEO authorisation".
  • Fill in the form.
  • Click on "Submit application" and submit the application to the Directorate General of Customs.
  • After that, print the form and sign it.

Paper form:

  • Open the Customs website and download the "Application for AEO Authorization (Form 0390)".
  • Then print out the form, fill it in and sign it.

Both when filling it out via the internet application and in paper form, the next steps are as follows:

  • Save the form electronically on a data carrier, for example, a USB stick or CD.
  • In addition, download the Customs Authorisation Questionnaire and complete Parts I to V (AEOC only) or I to IV and VI (AEOS only) or I to VI (AEOC + AEOS).
  • It is advisable to contact your contact person at the relevant main customs office before processing in order to clarify any open questions regarding your application and, if necessary, the questionnaire.
  • Print out the completed questionnaire and also save it on the data carrier.
  • Attach all required documents, either in paper form or electronically on the data carrier.
  • Send the printed form in paper form as well as the electronic copy including the questionnaire and the other documents on the data carrier by post to your competent main customs office.
  • The main customs office will check your application and send you a written decision.

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