Tracking temporary custody applications electronically Unfortunately this specification of service has not yet been completely translated.

You can use the Internet Status Information (ISA) to access information online about your temporary custody applications.

For goods that you have brought into the customs territory of the Union, you must submit a declaration for temporary storage at the latest at the time of presentation. This is done via the ATLAS sub-procedure Summarised declaration (SumA) at the customs offices. SumA is used at all sea and airport customs offices as well as inland and border customs offices.

You can use the Internet Status Information (ISA) to call up information about your SumA processes online and check the processing status of the individual items. You can also have the data output in structured form and process it further in your system.

To use the ISA, you submit an informal application to your responsible customs office and name a responsible person. To prove your eligibility, you must identify yourself with your EU-wide economic operator registration and identification number (EORI number). The responsible person is created by the customs office for your EORI number as an administrator and can thus set up further accesses with their own password to your EORI number via the ISA participant administration.

Registration is required in accordance with Article 9 of the Union Customs Code. Within the framework of this, the EORI number is assigned.

Forms: none
Online procedure possible: yes
Written form required: no
Personal appearance required: no

Related Links

  • SumA Statusanfrage im Internet


You can only use the SumA information system if you also submit declarations for temporary storage via ATLAS-SumA.

Related Links

  • Artikel 6 Absatz 1 Zollkodex der Union (EU-Verordnung 952/2013)
  • Artikel 145 Absatz 1 Zollkodex der Union (EU-Verordnung 952/2013)

Related Links

  • Merkblatt der Generalzolldirektion zu Zollanmeldungen, summarischen Anmeldungen und Wiederausfuhrmitteilungen, in der jeweils g├╝ltigen Fassung

To access the Internet Status Information online, proceed as follows:

  • Call up the Internet Status Information (ISA) and log in with your user name and password.
  • If you are not yet registered, contact your local customs office. There you can register for participation in the Internet Status Information Service by submitting an informal application. You will then receive a user name and password from your customs office.
  • You can then view the SumA data of all customs offices for your EORI number, regardless of where you have registered.

Responsible for the content
Federal Ministry of Finance

Last update or date of publication