Obtain information on goods stopped by customs as a right holder Unfortunately this specification of service has not yet been completely translated.

If goods are stopped by customs on suspicion of being counterfeit, you will be informed of this as the rights holder.

If goods are suspected of infringing intellectual property rights, customs authorities can detain them or suspend further clearance. This can prevent infringing goods from entering the internal market. As the right holder, you can apply to the customs authorities for this procedure.

If your application is approved and suspicious goods are found, customs will inform you of the detention and you can inspect the goods. This may be followed by various steps:

  • The goods are destroyed under customs supervision if the necessary conditions are met.
  • The person or company that has declared or is in possession of the goods can object to the destruction. The customs authorities will then inform you of this. You can then initiate civil proceedings in which the infringement will be decided.
  • If the infringement is not confirmed or you do not initiate civil proceedings, the goods will continue to be cleared or released.

Upon express request, you as the right holder may also receive further information about

  • the name and address of the consignee, the consignor, the declarant and the owner of the goods
  • the customs procedure used,
  • the origin and provenance of the goods, and
  • the destination of the goods.

If you request this information and the customs authorities provide it, you must comply with further obligations in order for your application for action by the customs authorities to continue.

Together with the notification, you may receive digital images of the seized goods.

Forms: no

Online procedure possible: yes

Written form required: no

Personal appearance required: no


In order to receive notices in the so-called border seizure procedure as a right holder, your application for action must have been granted.

Related Links

  • EU-Verordnung zur Durchsetzung der Rechte des geistigen Eigentums durch die Zollbehörden (608/2013)

Related Links

  • Informationen zur Marken- und Produktpiraterie auf der Internetseite der Generalzolldirektion
  • Informationen zum Tätigwerden der Zollbehörden nach Unionsrecht
  • Informationen zur Marken- und Produktpiraterie auf der Internetseite der Europäischen Kommission

If your application for action by the customs administration has been approved, you will receive further notifications and decisions from the customs authorities online via the "Central database system for the protection of intellectual property rights" (ZGR-online):

  • If the customs authorities identify suspicious goods, they detain them or suspend clearance.
  • The customs authorities will inform you of the facts.
  • If applicable, you must confirm that you believe the goods are infringing and agree in writing to the destruction of the goods.
  • If applicable, you inform the customs authorities further down the line that the destruction has been objected to.
  • If civil proceedings have been instituted within a time limit, the goods will be held by the customs authorities until a decision has been reached on the suspected infringement.
  • In certain cases, you can request that samples or specimens of the seized goods be made available to you.
  • Depending on the decision, the goods will be destroyed or released under customs supervision.

Responsible for the content
Federal Ministry of Finance

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