Hamburg Clean City - BUKEA
Unfortunately this specification of service has not yet been completely translated.

Hamburg - saubere Stadt
Der Senat hat sich das Ziel gesetzt, das Erscheinungsbild der Stadt weiter zu verbessern. 

Notification of soiling

City cleaning Hamburg

Have you discovered a dirty corner? Wild rubbish deposits, littered places, overcrowded wastepaper baskets etc. can be found at the

  • Report the Clean City hotline to the city cleaning service on Tel. 040-2576-1111 .
  • It is manned by Stadtreinigung Hamburg (SRHH) Mon-Fri 7 a.m. to 6 p.m., outside of these times an answering machine will take your messages.
  • The reported annoyances will be resolved within three working days.
  • You can also report pollution online.

If you have general questions or comments about the cleanliness of the city, please contact:

Authority for the Environment, Climate, Energy and Agriculture (BUKEA)

Cleanliness, winter service and public toilets

The following employees will be happy to advise you

  • City cleanliness and public toilets
    Tel .: 42840-4247
    Tel .: 42840-5234
  • Cleanliness in the city and winter road clearance
    Tel .: 42840-5229
  • Project management: Hamburg neat and green
    Tel .: 42840-4313

not specified

Related Links

  • Hamburg - clean city
  • Winter service
  • Free dog walking bags
  • Official contact for city maintenance and cleanliness in the city
  • Road cleaning directory
  • Winter service flyer
  • Hamburg well-groomed and green
  • Overview of public toilets
  • City cleaning toilet finder in the app store

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