Request / pick up lost property Unfortunately this specification of service has not yet been completely translated.
During the opening hours, the lost property office is the contact for personal requests for lost items Receive insurance confirmations for not found bicycles and other lost property (fee 6 EUR)
identity card or passport of the owneras representative of any person, one's own identity card or passport, as well as a power of attorney and an identity document of the person authorised to collect
In order to recover a lost item, ownership of it must be proven. Proofs are for example A spare key, Purchase receipts, Photos or other identifiers. For collection is required: identity card or passport of the owner as a representative of a person, his/her own identity card or passport, as well as a power of attorney and an identity document of the person authorised to collect Fees or a finder's fee may be charged at the time of collection. If the finder's reward is paid voluntarily by the owner when the lost property is collected, we transfer the reward to the finder.
If a lost property contains references to your person (identity card, EC card, insurance card etc.) you will be informed immediately in writing.