Bundesportal | Report dangerous events in railroad operations

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Publisher

Federal Ministry for Digital and Transport Affairs (BMDV)

Last update or date of publication

June 7, 2023

Contact

The government service telephone number 115 – your point of contact for questions related to the federal, state and local.

Monday through Friday from 8:00 to 18:00 (and beyond these times in some regions).

Call 115 now

Government service telephone number calls are charged at local rates.

Railroad undertakings (RUs) and railroad infrastructure companies (RIUs) must report hazardous incidents in rail traffic to the Federal Railway Authority (EBA), so-called incident reports.

Accidents and incidents must be reported on a quarterly basis; particularly serious hazardous incidents must be reported immediately.

Incidents and accidents must be reported.

When you report an incident, you must describe the incident. Please state

the consequences
the causes identified,
the measures taken.

You do not have to submit any documents. However, if further reports and documents are required to process the incident report, the EBA will request these documents from you.

Quarterly report on other accidents and incidents of an operational nature

Quarterly report on other accidents and malfunctions at IOH facilities

Quarterly report on other accidents and malfunctions at STE systems

Quarterly report on other accidents and vehicle malfunctions

Label

Preconditions

You are

Railroad operations manager
Representative of railroad operations managers or
a safety manager in a railroad undertaking or a railroad infrastructure company.

Note: You can also report an incident if you have been instructed to do so by the above-mentioned persons.

Hints

There are no indications or special features.

There are no costs.

Basis for legal action

§ 3 Aufgaben des Eisenbahn-Bundesamtes Gesetz über die Eisenbahnverkehrsverwaltung des Bundes (Bundeseisenbahnverkehrsverwaltungsgesetz - BEVVG)

§ 5a Aufgaben und Befugnisse der Eisenbahnaufsichtsbehörden Allgemeines Eisenbahngesetz (AEG)

Legal Remedies

No legal remedies are provided for.

Procedure

You can report dangerous incidents in rail traffic online or by e-mail.

Submit incident reports online:

Go to the website of the federal portal verwaltung.bund.de and open the online application for incident reports in rail traffic.
The online form will guide you step by step through the required information.
- Note: You need the federal user account or the ELSTER company account to submit the online application.
Submit the event report.
The EBA will check your notification.
If necessary, the EBA will request further information.
The EBA will only send you a decision if an administrative procedure is opened due to the reported incident.

Submit an incident report by e-mail:

Download the relevant form from the EBA website and complete it.
Send the completed form by e-mail to the responsible office at the EBA.
The EBA will check your notification.
If necessary, the EBA will request further information.
The EBA will only send you a notification if an administrative procedure is opened due to the reported event.

Note: The notification applies to quarterly notifications and immediate notifications.

Deadlines

You must report a particularly serious incident or accident to the EBA immediately.

A quarterly report must be submitted by the end of each quarter.

Processing time

2 weeks