• You are a private end consumer.
• Your question relates to an existing contractual relationship with commercial providers or to their preparation.
• You are assumed to have a contractual relationship with a provider (“imputed contract”).
• Your request can be assigned to one of the possible consulting areas.

The consumer advice center advises you on all topics that are of interest to you as a consumer - by telephone, in person, via video chat or in writing.

In addition to consulting, the experts offer numerous lectures and webinars.

You can find all offers on the consumer advice center's website. There you can book appointments directly and register for the lectures and webinars. You can also get information and make appointments at the consumer advice center's information center on Kirchenallee/corner of Ernst-Merck-Straße.

For further contact details and an overview of the offers, please see the links below.