# Court decisions
No resolution in sight? There are conflicts that companies cannot resolve on their own; in such cases, they have to turn to a court. Here you can find information and government services regarding justice and your rights.To Services
Information about Rights & Duties
The consultations are currently only taking place in the ÖRA main office (Dammtorstraße 14) by appointment, including those of the district offices. The ÖRA district offices are closed to the public until further notice.
The ÖRA also offers out-of-court dispute resolution
- in civil law matters for all natural and legal persons inside and outside Hamburg. Settlement negotiations in the case of a complicated legal situation and high amounts in dispute are led by special chairmen. The application suspends the statute of limitations. The negotiated settlements are enforceable titles.
- The ÖRA mediates in criminal proceedings if the accused lives in Hamburg.
- With mediation, the ÖRA helps in escalating family and inheritance law conflicts as well as disputes in work and business life. All mediators are certified (BAFM / BM). The offer is open to everyone and every woman.
Eligibility certificate for counseling assistance: The authorization certificate for counseling assistance from a lawyer in advance of legal proceedings, which may be known from other federal states, does not exist in Hamburg. Under the above conditions, advice from the ÖRA is possible in Hamburg.
Legal aid / legal aid: If a legal dispute becomes unavoidable, the ÖRA advises on the possibility of obtaining legal aid / legal aid. The advisors will also explain to you how you can find a competent lawyer for your specific case, as the ÖRA cannot represent you in court.