# Facilities operations and inspections
Facilities often have an impact on the environment – through noise, vibrations or emissions. That is why in many cases, operations require authorisations and are subject to regular inspections. You will find information and services here.To Services
Information about Rights & Duties
Do you have cause for complaint after a train, bus or ship journey? Then you can contact the Federal Railway Authority (EBA).
If you are working or employed in the food sector for the first time, you will need a certificate from the public health department confirming that you have been instructed in infection control.
Your company is engaged in the commercial transport of goods or passengers and you need a company card for the first time? Then you must apply for this card at the competent office.
A personal identification number (SSR number) is required for entries in the Radiation Protection Register (SSR). You must apply for this number at the Federal Office for Radiation Protection.
If you wish to participate in aeronautical and aeronautical navigation radio, the BNetzA will assign you the callsign with the Aircraft Station Licence on application. In addition, you must notify changes, for example, the holder address or the radio technical equipment.
If you export plants, plant products or other objects to countries outside the EU, they must not contain any harmful organisms. As proof of this, you must apply for a phytosanitary certificate or a pre-export certificate or re-export certificate.