Offering online facilities for cross-border payments when selling goods and services online

Information about Rights & Duties of #Cross-border business activities

Information about Rights & Duties

Offering online facilities for cross-border payments when selling goods and services online

Selling goods and services

Within the EU's internal market goods are allowed to circulate freely, provided they meet the right standards. Find out what EU requirements must be followed for the products you sell and when you have to report your goods movements.

Selling products in the EUOpens in new window

Depending on what services you offer and for how long, you may be able to provide services in another EU country without setting up a company or branch there. Find out when this can be done, for which sector and type of sales.

Providing services abroadOpens in new window

There are specific rules you need to follow when selling to the final consumer that you don't meet face-to-face (as long as certain conditions are met). For example, information should be provided clearly and in writing and your customers can withdraw from the contract within 14 days - without any penalty and without having to give any reason.

E-commerce, distance and off-premises sellingOpens in new window

When selling package travel or linked travel arrangements you need to abide by certain EU rules, for example, when you sell two or more different types of travel services for the same trip which are booked under a single contract with one supplier; or if you sell a travel service and then facilitate the sale of another service for the same trip.

Further information

The Your Europe Portal provides comprehensive information for citizens and businesses.

Your Europe PortalOpens in new window

Responsible for the content
Your Europe Portal (European Commission) l

Last update or date of publication
15.10.2020