Environmental Protection

# Nature, climate and biodiversity

Protection of natural habitats and biodiversity helps preserve threatened natural areas and wild species of plants and animals. Energy and raw materials are limited resources and should be used sparingly. You can also help fight climate change by reducing your energy consumption and by choosing a resource-conserving heating system or building style.

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If you are in dispute with your telecommunications provider, you can, under certain conditions, contact the Telecommunications Consumer Arbitration Board of the Federal Network Agency. It can help to settle the dispute without having to go to court.

Assistance

These Assistance Services support you in exercising your rights and fulfilling your duties in the European internal market.

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  1. Online dispute resolution (ODR)

    The point of contact for online dispute resolution. Your free point of contact for disputes with a company in another country of the EU.

    Moreto: 07. Online dispute resolution (ODR)

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