Payments, including credit transfers, delays in cross-border payments

Information about Rights & Duties of #Consumer protection

Information about Rights & Duties

Payments, including credit transfers, delays in cross-border payments

Payments, transfers and chequesOpens in new window

Your bank must charge you the same rate for payments in euro across the EU as it does for equivalent national transactions.

This includes any:

  • transfers between bank accounts in different EU countries
  • withdrawals from cash machines/ATMs in EU countries
  • payments by debit or credit card across the EU
  • direct debit transactions

Banks based in EU countries outside the euro area must also apply this rule, and may not charge more for a payment in euros to/within another EU country than they do for a domestic payment in the national currency.

Further information

The Your Europe Portal provides comprehensive information for citizens and businesses.

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Your Europe Portal (European Commission)

Last update or date of publication
04.05.2020