Consumer Protection

# Court proceedings, criminal complaints and lawsuits

Here you will find information and points of contact for court proceedings, including assistance with the costs of the proceedings.

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Assistance

These Assistance Services support you in exercising your rights and fulfilling your duties in the European internal market.

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  1. 07. Online dispute resolution (ODR)

    The point of contact for online dispute resolution. Your free point of contact for disputes with a company in another country of the EU.

    Moreto: 07. Online dispute resolution (ODR)

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