Consumer Protection

# Out-of-court proceedings and dispute arbitration

Arbitration need not be a detour in dispute resolution; rather, it can lead directly to a solution. Court proceedings are often time-consuming, expensive and stressful. Arbitration may avoid many of the risks and inconveniences of a court trial.

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Assistance

These Assistance Services support you in exercising your rights and fulfilling your duties in the European internal market.

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  1. 07. Online dispute resolution (ODR)

    The point of contact for online dispute resolution. Your free point of contact for disputes with a company in another country of the EU.

    Moreto: 07. Online dispute resolution (ODR)

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