Leisure Time

# Keeping animals

There are more than 30 million pets living in households in Germany. Do you keep pets and have questions, for example about dog tax and keeping dogs? This section provides contacts at public authorities and information about keeping animals, pet taxes and legal questions, ranging from registering a dog to the protection of animals to keeping wild animals.

To Services

Consumer rights and guarantees related to buying goods and services, including procedures for consumer dispute resolution and compensation
Transport of animals, plants, alcohol, tobacco, cigarettes and other goods when travelling in the Union

In case of basic problems with mail or parcel delivery, you can complain to Bundesnetzagentur.

These Assistance Services support you in exercising your rights and fulfilling your duties in the European internal market.

Contact point for online dispute resolution. Your national contact point for disputes with a company in another country of the EU.

The European Consumer Centre (ECC) Germany is your contact point if you have any questions about your rights in Europe or have a dispute with a company based in another EU country, Iceland or Norway. We will help all consumers free of charge.