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An official website of the Federal Republic of Germany

European Consumer Centre Germany

The European Consumer Centre (ECC) Germany is your contact point if you have any questions about your rights in Europe or have a dispute with a company based in another EU country, Iceland or Norway. We will help all consumers free of charge.

EU Single Market

Have you encountered any obstacles in cross-border activities? Do you need support in exercising your single market rights? The Your Europe Portal helps.

Report an obstacle Contact assistance services