• Description of the different ways of receiving treatment in terms of cross-border healthcare.
  • Information to patients on the rights and obligations of those concerned in the field of cross-border healthcare.
  • Demonstration of how the competent health insurance bodies assume the costs.
  • Explanation of the various pros and cons when considering several variations/bases of claim.
  • Clarification of invoices.
You can find further information at EU-PATIENTEN

We have no deadlines .  However, it may be that a deadline must be met, e.g.

  • to apply for a service
  • to object to a refusal by the sickness insurance fund to meet costs
normally  two working days

Available languages: English and when answering by phone, Spanish and French also possible.

Deutsche Verbindungsstelle Krankenversicherung Ausland, Nationale Kontaktstelle für die Grenzüberschreitende Gesundheitsversorgung

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National contact point for cross-border healthcare

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