An official website of the Federal Republic of Germany
The pan-European network of Points of Single Contact can provide you with details of any legal requirements and help you to complete relevant procedures.
You can find further information about the Points of Single Contact network in Germany on the website of the Federal Ministry of Economic Affairs and Climate Action.
For information about Points of Single Contact in other EU Member-States, go here.
Further information can also be found on the portals of the Point of Single Contact of the federal states.
Information from the Point of Single Contact is usually free of charge. However, individual German Federal States may charge fees for providing advice and completing administrative procedures via a Point of Single Contact. You can find details of these fees on the websites of the relevant Point of Single Contact.
Federal States that do not charge fees:
Baden-Württemberg
Bavaria
Berlin
Brandenburg
Bremen
Hesse
North Rhine-Westphalia
Rhineland-Palatinate
Saarland
Saxony-Anhalt
Schleswig-Holstein
Thuringia
Federal States that charge fees:
Hamburg
Mecklenburg-Western Pomerania
Lower Saxony
Saxony
NB:You will be charged the standard fees for completing relevant procedures in addition to any processing fee for services provided by the Point of Single Contact. The amount of these fees will vary depending on the administrative procedure being carried out. You can find more information about this in the applicable terms of reference.
All common payment methods are generally supported. Full details can be found on the portals for the Point of Single Contact in each Federal State.
Timescales for completing procedures vary depending on the procedure concerned, and are stated in the relevant procedure descriptions. The timescale for a procedure is measured from the point at which all necessary documents have been completed and submitted.
Provision of information:
Completion of procedures:
Processing time varies depending on the individual procedure, and is stated in the relevant process description.
For provision of information:
The services provided by the Point of Single Contact are available in German or English. Individual Point of Single Contact may offer services in other languages.
For the completion of procedures:
German