If you wish to report the loss of your ID card:

• Report the loss to an identity card authority, usually the citizens' office, or to the police. You can report the loss in person. Many local authorities also offer a digital option for reporting the loss.

If you want to apply for a new ID card after losing it, proceed as follows:

• You make an appointment at your local citizens' office.
  • If you do not apply for your ID card at your main place of residence, you will need an important reason and will have to pay a surcharge on the fee.
• You bring the necessary documents with you.
• You pay the fee
• Fingerprints are taken on the spot for persons over 6 years of age for storage in the chip of the ID document.
• You will immediately receive a new one-time PIN to make your online ID function ready for use with the newly requested ID card and an unlocking number (PUK) in a sealed envelope. You decide yourself when you want to use this option.
• Your Citizens' Office will inform you when you apply when you can collect your ID card.

• Alternatively, you can have the ID document sent to your home address in Germany by post and handed over in person at your front door or at a post office branch if you are 16 years or older.

In your own interest, you should report the loss as soon as possible.